Bødker, S. (1996). Creating conditions for participation - Conflicts and resources in systems development. Human-Computer Interaction, 11(3), 215-236. (edit)

Problems with participatory design include:

  • Results obtained from the core participant groups are not disseminated to other stakeholders
  • Participatory design efforts lack continuity
  • Management overrules participatory design decisions
  • Participants are not sufficiently compensated
  • Potential participants are not sufficiently supported (resourced) to become participants through stated measures or processes.

Historically, design method have shifted from (p. 220):

  1. traditional non-participatory design
  2. participatory, experience-based design, and
  3. participatory, experience-based design, partly appying and tailoring standard technologies with experimental "pilot" groups.

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