The article successfully sets up the need for inclusive design practices. In this article, the terms universal usability, universal design, inclusive design, and design for all, are used interchangeably to refer to the design of barrier-free interfaces. The authors describe two current approaches to designing user interfaces for disabilities, pointing out the shortcomings of each. The social and ethical impact in the design of technologies is explained, with an emphasis on their relevance to disabled users. Thus the authors set up a need for a new set of guidelines for universal design within HCI, using the success of the WAI guidelines as a point of reference. However the authors themselves do not set forth a comprehensive set of guidelines. Although a few preliminary guidelines for socially and ethically aware design are listed, they need much further development to be relevant to the field of design. The relationship of any new social and ethical guidelines to existing guidelines in both HCI and accessibility (such as WAI) is not explored. Two case studies further illustrate the interaction of technology with ethical and social issues. The authors conclude by calling for a multidisciplinary approach to inclusive design in order to integrate technology and social pressure. |